I was recently recommended this cool tool for getting stats from your inbox. The product is called xobni (inbox backwards). It works with Microsoft Outlook as a pluggin and is a free download.
It indexes your inbox and then works out statistics like who you email the most (it orders everyone in the inbox) and who you are quickest to respond to and vice-versa. It flashes up facts like “bob is the 20th fastest person to email you” (you can even find out the average time that someone takes to email you….my worst was an average of 74 days!).
This is fun, but there is also be a valid application for departmental managers to see how quickly people are responding to customers / other employees / managers.
The really useful aspect of this tool is that whenever you click on an email in your inbox – it gives you a sidebar of information relative to that person. The range of information that it includes is great – everything from all the avaliable contact info, to shortcuts to arrange meetings and phonecalls, to a list of all recent correspondance and all the attached files sent between you two. And of course, there is the stats that show how many times you have emailed each other and their ranking in your inbox!!
It is well worth and look and is easy to install… you can download it here!!!
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